Email our calibration team at info@rchemica.com with the item model, serial number, and required standard (ISO 1042, ISO 3819, or EN 166). We schedule pick-up or on-site service within 2 business days.
We provide direct technical support for lab equipment calibration, reagent inquiries, and order tracking. Our team responds within 4 business hours during working days.
Email our calibration team at info@rchemica.com with the item model, serial number, and required standard (ISO 1042, ISO 3819, or EN 166). We schedule pick-up or on-site service within 2 business days.
Our support team replies to all inquiries within 4 business hours. For urgent safety equipment issues, we prioritise same-day response. You can reach us by phone at +1-508-495-4008.
Yes. Each reagent batch includes a certificate of analysis upon request. Provide the product lot number and your order reference when contacting info@rchemica.com.
We provide on-site maintenance for spectrophotometers, pH meters, and balances within Ireland. Service contracts are available for schools and research facilities. Call +1-508-495-4008 to schedule.
All borosilicate glassware is shipped with protective packaging. If an item arrives damaged, report within 48 hours with photos. We replace or refund within 5 working days.
Visit our FAQ page for detailed guidance on EN 166, ANSI Z87.1, and ISO standards for safety goggles, flasks, and beakers. You can also contact us directly for specific compliance documents.
Our facility is located in the industrial park, with easy access from the M50 motorway and ample parking for deliveries and visitors.
Reach our team for orders, calibration scheduling, or safety equipment inquiries. We respond within one business day.